ATM Monitoring Co- Ordinator
Fidelity Services Group - 3.6
Cape Town, Western Cape
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Job Details
Permanent23 hours ago
Full Job Description
FCS
Reporting to the ATM Operations Manager
The above position is vacant at our Cape Town Branch. The overall purpose of this position is to work in the CIT ATM Division, to ensure an efficient flow of schedules, managing the up time of our ATMs, issuing of confidential information and tracking of the fleet.
Minimum Requirements:
Clear criminal record
PSIRA accredited at least with Grade C
At least 2 years’ control room experience in the security industry or similar role where you have supervised or managed people/teams
Computer literate (compulsory)
Excellent verbal and written communication skills
Knowledge of Western Cape and surrounding areas for operational efficiency
Job Specification:
Prepare for fleet departures of FLM teams
Planning of the FLM schedules
Tracking control
Issuing of smart lock access where applicable
Maintaining contact with all custodians/client where applicable
Ensuring we meet the uptime requirements as per client standards
Maintaining all documentation and administration duties
Constant communication with ATM manager for daily debriefing
Ensure all risk and operational concerns are escalated immediately
Logging of technical callouts where required
Perform adhoc duties where applicable
Providing reports/feedback to client and management where required
Other Personality Attributes:
Must be honest and reliable
Must be assertive
Must be self-motivated
Quality assurance
Willing to work overtime
We reserve the right not to make an appointment to any advertised position.
Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
https://fidelityservicesgroup.simplify.hr/vacancy/rvvwpg