IR Officer Excellerate Services (Pty) Ltd

Saturday, August 16, 2025

IR Officer

Excellerate Services (Pty) Ltd

Gauteng

Permanent

Full Time

Published: 6 hours ago

Introduction

Purpose of the Job:

We are seeking an experienced and dynamic IR Officer to provide comprehensive Industrial Relations support to our Gauteng branch. The successful candidate will play a critical role in ensuring alignment of HR/IR strategies with business objectives, driving employee engagement, managing disciplinary and CCMA matters, and ensuring compliance with all relevant labour legislation.

This is a highly visible and strategic role that requires strong leadership, excellent interpersonal skills, and a proven track record in HR/IR.

Duties & Responsibilities

KEY RESPONSIBILITIES:

Provide full HR and IR support

Compile monthly Management reports as required

Update and implement all HR Policies and Procedures

Serve as a liaison between employees and management to resolve issues in a timely and effective manner

Ensure the sound application of Industrial Relations practices

Assist in resolving pay queries

Chair disciplinary hearings

Represent the company at the CCMA and Bargaining Council

Drive and participate in the Employment Equity, Skills Development and Union Committee structures to ensure fair and consistent application of all statutory requirements and reporting

Managing employee records and benefits, including payroll, health insurance, and retirement plans

Maintaining employee morale by fostering a positive working environment through effective leadership and teamwork

Liaise with external parties who represent us at CCMA and Labour Court.

Desired Experience & Qualification

MINIMUM REQUIREMENTS:

Matric Certificate (Certified)

Degree or Diploma in Human Resources Management or Industrial/Organisational Psychology

Proficient in Microsoft Office Suite and HR-related systems

Minimum 5 years' HR/IR experience, ideally within the Security, Cleaning, or Parking industries

At least 5 years’ experience handling and representing at CCMA cases and arbitrations (proven track record essential)

Strong knowledge of SA labour legislation, including LRA, BCEA, EEA, and SD6

Valid Driver’s License (Code 08) and own reliable vehicle

COMPETENCIES:

Excellent People Management skills

Ability to exercise strict discretion

Excellent Planning and Organizational skills

Excellent verbal and written communication skills

Full practical experience with regards to all Claims

Solid knowledge of current Legislation: L.RA./BCEA/EEA/SD6, etc.

Exceptional problem-solving and conflict resolution skills

Excellent People Management skills

Excellent Organisational skills with attention to detail

Excellent Interpersonal Skills

Proven negotiation/ and influencing skills

Analytical and decision-making skills

Excellent verbal and written communication skills

Demonstrated commitment to high ethical standards within a diverse workplace

Confidentiality, tact and discretion when dealing with people

Demonstrated experience in coaching, motivating, developing and leading a professional Team

Demonstrated leadership and vision in managing staff groups and major projects

Flexible and collaborative work style including commitment to get required output

https://www.pnet.co.za/jobs--IR-Officer-Gauteng-Excellerate-Services-Pty-Ltd--4036506-inline.html

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